• Privacy Policy

Antix Privacy Policy

Last Updated: Dec 30, 2025

1. Information We Collect

We collect information to provide better services to all our users. This includes:

  • From Event Organizers: Name, business email, billing address, and payment processing details (e.g., Stripe/PayPal linked accounts).
  • From Ticket Buyers (Attendees): Name, email address, phone number, and any custom fields required by the Organizer (e.g., meal preferences).
  • Automatically Collected Data: IP addresses, browser type, device information, and usage data via cookies to improve platform performance.

2. How We Use Your Information

We use the collected data for the following purposes:

  • To Facilitate Ticketing: Processing transactions and delivering digital tickets.
  • Communication: Sending order confirmations, event updates, and customer support responses.
  • Platform Security: Detecting and preventing fraudulent transactions or unauthorized access.
  • Analytics: Understanding how users interact with our platform to build better features.

3. Sharing of Information

We do not sell your personal data. However, we share data with:

  • Event Organizers: When an Attendee buys a ticket, their data is shared with the specific Organizer of that event to facilitate entry and event management.
  • Service Providers: Third-party vendors who help us with hosting (e.g., AWS), payment processing (e.g., Stripe), and email delivery.
  • Legal Compliance: If required by law or to protect our rights.

4. Data Storage and Security

We implement industry-standard security measures to protect your data.

  • Data Retention: We keep personal data only as long as necessary for the purposes outlined in this policy or to comply with legal obligations.
  • Security: We use SSL encryption for data in transit and follow PCI-DSS standards for payment handling.

5. Your Rights and Choices

Depending on your location, you may have the following rights:

  • Access & Portability: Request a copy of the data we hold about you.
  • Correction/Deletion: Request that we update or delete your personal information.
  • Opt-out: Unsubscribe from marketing communications at any time.

6. Cookies and Tracking

We use cookies to maintain your session and remember your preferences. You can manage cookie settings through your browser, though some features of the SaaS may not function properly without them.

7. Contact Us

If you have questions about this Privacy Policy, please contact us at:

Email: [email protected]